Terms of Service

PLX360 is a multi-tenant software-as-a-service platform for product lifecycle management, operated by TNX Inc. (“PLX360”, “we”, “us”). By accessing or using PLX360 you (“Customer”, “you”) agree to these Terms of Service.

You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at dev@plx360.com if you suspect unauthorized use.

Vendor users invited to PLX360 only have access to the products and fields explicitly assigned to them. You are responsible for managing vendor invitations within your organization.

You agree not to use PLX360 to:

• Upload illegal content or content that violates third-party rights.
• Distribute malware or attempt to compromise the platform or its users.
• Misuse vendor or third-party data accessed through the platform.
• Attempt to reverse engineer, scrape, or circumvent access controls.

We may suspend access without notice if we reasonably believe these rules have been violated.

Subscription fees are billed monthly in advance based on your active plan and usage. Failure to pay within 14 days of the due date may result in suspension of the service.

We will notify you in advance of any changes to pricing that affect your subscription.

Either party may terminate the agreement with 30 days written notice. Upon termination, your data will remain available for export for 30 days, after which it will be deleted from primary storage as described in our Privacy Policy.

We may terminate immediately for material breach of these Terms, including non-payment beyond the cure period or violations of the acceptable use rules above.

You retain all rights to the data and product information you upload to PLX360. By uploading, you grant us a limited license to process and display that content for the sole purpose of providing the service to you.

PLX360 and TNX Inc. retain all rights to the platform, including its software, design, and documentation. These Terms do not grant you any rights to PLX360's intellectual property other than the right to use the service as offered.

The service is provided “as is” and “as available” without warranty of any kind, express or implied. We do not guarantee uninterrupted availability or perfect file durability beyond commercially reasonable efforts.

To the maximum extent permitted by law, our total liability arising from or related to these Terms is limited to the fees you paid us in the 12 months immediately preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

Each party will protect the other's confidential information using the same care it uses for its own confidential information, and at minimum reasonable care.

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any dispute arising under these Terms will be brought in the state or federal courts located in California.

We may update these Terms from time to time. We will notify you of material changes at least 30 days in advance via the email address on your account. Continued use after the effective date constitutes acceptance of the updated Terms.

Questions about these Terms? Email dev@plx360.com.